Suppose your Roadrunner email is not working and hence, you can’t access your mail account. In that case, it is due to a poor internet connection, outdated browser, incorrect login credentials, and server problems. The Roadrunner may stop responding because of other valid factors, such as hacked email accounts, device incompatibility, invalid IMAP or POP settings, etc.
Possible Causes Of Roadrunner Email Problems
You don’t have to be frustrated anymore due to the Roadrunner Email issue; we are here to help you fix this problem through easy troubleshooting tips. So, please stick to the solutions but before that, let’s quickly look at the causes of the Roadrunner email not working error.
You may have to face Roadrunner email problems because of the following causes or reasons.
- Weak internet signals
- Roadrunner server problems
- Entering an invalid username and password
- The mail app and the browser are not updated
- IMAP or POP settings are not configured appropriately
- The locked Roadrunner account is due to inactivity or bad use history.
- SMTP server problem
- The mail server could be down or has technical issues
6 Methods to Fix Roadrunner Email Not Working
The below-mentioned fixes will help to resolve the Roadrunner email not working problem. So, follow the procedure carefully.
Fix 1. Check Server Status
The server problem is one of the common reasons for Roadrunner Email Problems.
- Hence, check the server’s status by visiting the down detector site. Type “www.downdetector.com and hit enter to visit the site.
- If it shows “the server is down,” you will surely be unable to use your Roadrunner email account.
- The server problem will be fixed on its own, and you can’t do anything to get it fixed.
- So, you can wait and try again later.
Check the next solution below if the server is working well and nothing is wrong with it.
Fix 2. Check Your Device’s Network Connection
The next thing you need to check is the device’s network connection through which you want to access the Roadrunner email.
You can access your email account easily if your device is connected to a vital internet speed. Therefore, you need to check the internet connection of the device.
You should contact your ISP(Internet Service Provider) to enhance your internet speed.
Moreover, if your internet is functioning well and other web pages are loaded successfully, see another technic below.
Fix 3. Reset/Create a New Password
There is nothing wrong with forgetting your email account password, which is quite common among users. If you have forgotten your account password, you can reset the password.
Also, once you reset the password successfully, you will have no problems logging into your account. You must have provided the wrong password if you need access to the report.
Now, let’s check the steps below to reset the password.
- First, head to the Roadrunner official site.
- After reaching the site, click on the “Forgot Email Password” option.
- Once you click the “forgot password” option, a window will appear to take the common details about your account.
- You must provide your recovering email address and click “OK”.
- Now, enter the captcha to proceed further.
- After this, you will easily be able to reset the password.
Once the password is reset, you can log into your Roadrunner easily.
Fix 4. Unlock Your “Locked Roadrunner Account”
If you have been inactive or haven’t accessed your Roadrunner account for a long time, your mail account can get locked. To gain access to the locked account, you can reset the password by following the abovementioned steps.
Fix 5. Check Roadrunner Email Server Settings
Your Roadrunner outgoing mail server is not working because you may have entered incorrect settings. Hence, enter the correct settings as mentioned below.
Incoming Mail Server Settings:-
- Username – Email ID of your Roadrunner account
- Password – Password of the mail account
- Server – pop-server.maine.rr.com
- Port – 110
- Security Type – None
Outgoing Server Settings:-
- Server – SMTP-server.maine.rr.com
- Port – 578
- Security Type – None
- Require Sign-in – Check
- Username – username@maine.rr.com
- Password – Type your Roadrunner password
Configuring valid email server settings is essential to avoid email issues.
Fix 6. Don’t Overlimit Email Attachments
You must have attached too many attachments if you cannot send emails on the Roadrunner email account. If you exceed the attachment size, you won’t be able to send emails.
Therefore, be sure to follow guidelines so you don’t face any hurdles. To avoid this issue, send one attachment at a time and continue sending it as per requirements.
Now, learn to fix the email error on an Android device if you access your Roadrunner email on the Android os system.
How to Fix Roadrunner Email Not Working On Android
See the procedure below to fix “Roadrunner not working” on an Android device.
- First, open the mail application on your device and provide your mail id.
- Click the “Next” button.
- Further, choose POP3 and again click on “Next.”
- Enter Your Password.
- Moreover, provide the details under the “Incoming Server Settings.”
- Username – Roadrunner username
- Password – Password
- Server – pop-server.maine.rr.com
- Port – 110
- Security Type – None
- Now, enter the below-mentioned information in the Outgoing Server settings.
- Server – SMTP-server.maine.rr.com
- Port – 578
- Security Type – None
- Require Sign-in – Check
- Username – username@maine.rr.com
- Password – Enter Roadrunner password
- At last, click on the “OK” button.
How to Fix Roadrunner Email Not Working On iPhone
- Go to “Settings” click Mail>Contacts> Calendars, and then click on the “Add Account” option.
- Next, select “Additional” and then click on the “Add Mail Account” option and provide the given information;
- Address – enter your password username@ec.rr.comAccount
- Description – enter the name available on your account.
- Click on “Next.” After that, provide the given information for the Incoming Mail Server
Incoming Mail Server Host: pop-server. Ec.rr.com
- User Name: enter the email address
- Accounts: enter your password
- Port: 110
- Provide the following details for the Outgoing Mail Server:
Outgoing Mail Server Host: mobile-SMTP. Roadrunner.com
- User Name: enter Roadrunner username
- Password: enter the password
- Interface: 587
- Now, click on ‘Save.’
If the server settings aren’t mentioned the way they are shown here, you will face email issues. So, enter the correct details.
Conclusion
Specifically, our guide must have helped you fix the “Roadrunner email not working” issue. Also, get our Email support if none of the troubleshooting techniques didn’t fix your email problem.
Frequently Asked Questions
Is the Roadrunner email server down?
You can check this on social media channels or the Roadrunner support website. Here, you can see if there are any problems with their email services.
Why can’t I log into my Roadrunner email?
If your Roadrunner email not working then it could be due to various reasons. This happens due to two reasons:
Outgoing server settings are not configured properly
Bad internet connections
What is the server for the RoadRunner email?
The server for the RoadRunner email depends on the specific service provider. Typically, it can be mail.twc.com or mail.brighthouse.com.
Why is my Roadrunner email not working?
There could be many reasons behind the Roadrunner email not working. Some are incorrect login credentials, server issues, or security settings. If you want help then contact Roadrunner customer support.
Is Roadrunner email not working with Outlook?
Currently, Roadrunner email can be set up to work with Outlook. But, for this, specific settings or configurations are required. If you want help on how to do then go with Roadrunner customer support.
What is the outgoing mail server for Roadrunner?
Now, the outgoing mail server for Roadrunner is known as Spectrum. As it depends on the location of the user. Typically, the outgoing mail server for Roadrunner is mail.twc.com or smtp-server.roadrunner.com.
So, for specific outgoing mail server information, it is recommended to check your internet service provider or email service provider.