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“Comcast email not working” shows up due to various technical reasons such as – bad internet connectivity, unsupportable & outdated browser, enabled firewall, server issue, etc. Once you understand and remove these causes, you will fix the email problem very shortly. Besides, you can also check the solutions below that would help you to get rid of the email issue.

Why Is My Comcast Email Not Working

Before going through our troubleshooting techniques, let’s take a look at the causes below.

• Lack of internet stability
• The Browser is not supportable with Comcast Email.
• Server down problem
• Firewall or third-party software
• Invalid configuration of Comcast email on the device.
• Attachment problem

8 Methods to Fix Comcast Email Not Working Issue

1. Check Internet Connection

To fix the Comcast email issue, it would be better if you recheck the internet connectivity to which your iPhone or device is connected.

The “not working issue” will occur obviously if the internet speed isn’t good or stable. So, consider this thing first and try accessing your Comcast account later.

To recheck the connection, restart your modem or router. Apart from restarting the router or wifi, you can also restart the device or iPhone.

Also, make sure all cables are in working condition and connected well.

In case, you are unable to repair network problems, you can contact your Internet Service Provider to get help.

2. Check Comcast Server down Issue 

If your internet is working well and there is no connection problem, the server of Comcast email may have issues.

If the server is down, you will surely not be able to access your mail account without a hurdle. So, if there is a server problem, we would suggest you wait and then, try again later.

To check whether the server has an issue or not, visit the “down detector” website.

Moreover, you can also use the web app if you are still not sure whether the server has glitches or not.

If you can log in to your mail account and send & receive emails using the webmail app, there is nothing wrong with the server.

It clearly indicates the server isn’t down and there must be other reasons for the main problem.

Feel free to contact Comcast if the down server isn’t the issue.

3. Keep Your Browser Up-To-Date

Another reason why your Comcast Email not working properly is an outdated web browser. Therefore, make sure you update the browser and after that, log into your account.

If there are latest updates are available for the browser, download and install them without a second thought.

4. Delete Browser’s Cookies & History

If you can’t log into your Comcast account and are unable to use mail features, make sure to delete all cookies and history. When the browser is full of cookies or cache, it will have issues in loading mail accounts and features. You can go to “Settings” of your browser and simply delete the cookies or browsing history.

5. Configure Valid Mail Server Settings On iPhone

Your Comcast mail account can malfunction if the wrong server settings are configured on your device. To know whether the settings are invalid or not, open “Settings” on your iPhone and tap the “Password or Accounts” option. Again tap on “Comcast account” and “Advanced tab”.

If you face problems in receiving mail then, there must be some issues with incoming server settings. In addition, outgoing mail server settings will be responsible for sending emails.

Hence, ensure to configure incoming and outgoing mail server settings as they are mentioned below.

• Incoming Server Host Name:comcast.net
• Username: Make sure that username is a correct Comcast email account
• Password: Re-enter the email password here
• Incoming Mail server port: 993
• Use SSL: ON
• IMAP Path Prefix: empty
• Authentication: Password

If you have issues with sending emails, then check Outgoing Mail Server settings and configure them correctly.

• Outgoing Mail Server Host Name:comcast.net
• Username: Make sure that username is a correct Comcast email account
• Password: Re-enter the email password here
• Outgoing Mail server port: 587
• Authentication: Password
• Use SSL: Yes

6. Update the Comcast Mail App

If you use the Comcast mail app to send & receive emails, keep it up-to-date so that you don’t have to face email issues. When you install the important updates, all bugs and issues will be fixed easily.

7. Uncheck Third-Party App in Xfinity Portal

If there is enabled any third-party app or any security program on your device, it will prevent Comcast from working. Check the process below.

• Initially, log into your Xfinity Portal.
• After that, click on the Mail icon to open the Comcast email.
• Next, go to email settings by clicking on the Gear icon available at the top right corner of the screen.
• Now, click on the “Security” option on the left.
• Here, you will see the third Party Access Security option is checked.
• Then, ensure to uncheck the option if you want to access your mail account without hassle.

8. Disable VPN 

This is the last technique you can follow to fix the Comcast mail issue. If you have enabled VPN or any public Wi-Fi enabled on your device or iPhone, you may have issues accessing Comcast. Therefore, you should disable it and then, try later.

How to Fix Comcast Email not working on iPad

There is no need to panic if Comcast email not working on iPad. You can check the process below to fix this problem with ease.

• Be patient if the mail app isn’t working for anyone or has a server down the issue. The server problem will be resolved on its own. So, wait and try later.
• You can also get assistance from the local administrator.
• Create a mail account through a web application.
• Visit Xfinity.com access your account and click the “Email” option.

 How to Fix Comcast Email Not Working On Android

If Comcast mail not working on an Android device, the first thing you need to make sure of is a reliable internet connection.

Whatever device you use to access Comcast, the device must be connected to a high-speed internet connection. The server-down issue can also prevent you from accessing your Comcast mail account. So, wait until the server problem is resolved.

Conclusion

Approach a reliable Email Assistant if Comcast email is still not working even after following the above techniques.

Frequently Asked Questions